Our team is dedicated to supporting Faherty Second Wave orders only.
What This Means
- We can assist with Second Wave purchases, including order questions, returns, and product details
- We don’t have access to orders placed on Faherty’s main website or through other retailers
Why Is This the Case?
Second Wave operates as a separate resale program with its own:
- Inventory
- Order system
- Customer support
Because of this, we’re unable to view or make changes to main brand orders.
Need Help With a Main Brand Order?
For assistance with a regular Faherty order:
- Visit the Faherty website where you placed your order
- Reach out through their Help or Contact Us page
Not Sure Where You Ordered?
Check your order confirmation email—it will indicate whether your purchase was made through Second Wave or the main Faherty site.