If you placed your order on fahertybrand.com.com (the main Faherty website), our Second Wave support team is unable to access or manage that order.
This means we’re not able to view or assist with:
Order details
Payment information
Shipping or tracking updates
Returns, refunds, or exchanges
Order cancellations
Promotions or discounts
Gift cards used on the main site
Although Faherty Second Wave is affiliated with the Faherty brand, Second Wave is powered by Archive and operates on a completely separate system with a dedicated support team.
For help with any order placed on fahertybrand.com, please contact the Faherty Customer Care team directly here. They’ll be able to assist you further.
We appreciate your understanding!