Orders & Shipping

Order Status

• Why Hasn’t My Tracking Updated?
• My Order Shows as delivered, but I did not receive It.
• What happens if my item is damaged?

Order Changes & Cancellations

• Can I Cancel my order?
• Order Changes

Shipment & Delivery

• Can I Expedite My Order?
• Does Second Wave Ship Outside the U.S.?
• For Orders Placed on Fahertybrand.com
• What happens if my item never arrives?

Buying on Second Wave

• How Do I Care for My Items?
• Why don’t I see seller photos for some products?
• How is sales tax calculated?
• Is Faherty guaranteeing the quality of items sold on this site?
• What should I do when I receive my order?
• Can I buy an item if I don't live in the United States?
• See all 7 articles